Terms and Conditions

  • All orders must be prepaid prior to manufacture unless specifically agreed beforehand
  • No responsibility for errors relating to telephone orders will be accepted unless the order is confirmed in writing prior to the commencement of the manufacture of the order.
  • The customer is responsible for and will be charged all costs, charges and expenses incurred in collecting or attempting to collect any indebtedness of the customer to Marlin Rosettes
  • All overseas orders must be paid in Pounds Sterling by BACS or credit/debit card all costs are the customers responsibility.
  • All prices are exclusive of Postage and Packaging which will be charged. We reserve the right to determine the most suitable method of dispatch.
  • All orders are dispatched within the timescale allowed for your order to arrive by the date requested. Marlin Rosettes cannot be held responsible for postal delays of any kind although we will endeavor to resolve any problems or delays. .
  • For shipments overseas Marlin Rosettes cannot be held responsible for any delays that may occur during Customs clearance.
  • Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
  • No responsibility for shortages, errors or damages will be accepted unless they are reported to us within 48 hours of receipt. After this time the buyer shall be deemed to have accepted the goods as delivered.
  • We reserve the right to refuse an order or part of.
  • All measurements are approximate and descriptions on both web site and brochure are for guidance only.
  • All printing blocks, including those for which a contribution to the cost is charged, remain the property of Marlin Rosettes.
  • In certain circumstances we reserve the right to substitute materials/shades although we will do our utmost to match suitably.
  • It will be the responsibility of the customer to ensure that any motifs specified do not infringe copyright
  • We reserve the right to alter prices without prior notification
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