HOW TO ORDER

Should you need help with any aspect of ordering or have any queries with regards placing an order please ring 01237 440163 where friendly advise is readily available. Should you wish to propose an order we will always be happy to give you a quote.

TERMS AND CONDITIONS

TO PLACE AN ORDER

• a) Ring (01237 440163) to discuss and place your order. We will probably ask you to confirm your order by submitting an order form, by email, or fax to avoid miss-hearing important details.
• b) Submit an Order Form  for a simple order
• c) Email to state your order, or use the email form, check below for details needed.
• d) Upload an order you have made and saved to file on your computer using the upload form.
• d) Fax ( 07005804175) your order.

 We appreciate some orders are too complicated to make use of the order form. Should you require different rosette ranges, several different rosettes sizes or something other than a simple list please email your order using the email form or a regular email.

Alternativly if you have your order saved to file on your own computer please use the Upload Form to send us you file. (or email as an attachment)

 WHEN ORDERING PLEASE STATE CLEARLY

• Shape of rosette. i.e. round or oval 
• Rosette Range ( i.e. Ascot, Derby etc.) 
• Number of tiers required 
• Colours of each tier (be clear to state outside to inner tier) 
• Colour of centre board 
• Motif or wording in middle of centre board and wording around the outside 
• Fixing required. i.e. brooch pin or bridle hook. ( All stock rosettes are fitted with brooch pin fixing) 
• Wording for blocked tails if required 
• Quantity of each 
• State dispatch address, contact address and contact telephone number 
• When the order is needed by *

Minimum order is £20.00 excluding p&p In our less busy times we may be able to help with small orders.

DELIVERY CHARGE (POST & PACKAGE)

POST & PACKAGE cost will be kept to a minimum using Royal Mail or FedEx courier service, whichever the cheapest. Costs are liable to change depending on courier offers available at the time of dispatch.

As a rough guide these are very approximate estimates within the UK
1 box of 50 Stock Rosettes £4.45
100 X 2- tier rosettes £9.75
60 3-tier rosettes £9.75
Large orders not exceeding 30kilos is approximately £13.95

INTERNATIONAL PRICES ON REQUEST

We are always happy to arrange 'next-day' delivery for emergency orders where we can.